Privacy Policy

1. Who we are

Linpowave operates the website linpowave.com and sells mmWave radar sensors and sensing solutions for industrial, traffic, vehicle, drone/UAV, healthcare, and related applications.

For privacy requests, contact us at service@linpowave.com or +86 18618193018. You can also use the Contact Us page on this website.

2. Information we collect

Account and order information: name, company name, email address, phone number, billing and shipping addresses, and order details when you create an account or check out.

Communications: messages you send through inquiry forms, email, or phone, including support and return requests.

Technical data: IP address, browser type, device information, pages viewed, and approximate location derived from IP, collected through cookies and similar technologies.

Payment-related data: payments are processed by third-party providers (for example PayPal and, when enabled, Stripe). We do not store full card numbers on our servers. Those processors receive the payment details needed to complete your transaction.

3. How we use information

To process and fulfill orders, arrange shipping, provide invoices, and send order or shipment updates.

To respond to inquiries, quotes, returns, technical support, and account requests.

To improve our website, product pages, and customer experience, and to detect fraud or misuse.

To send service-related notices. Marketing emails are sent only where permitted and you can unsubscribe at any time.

4. Cookies and analytics

We use cookies and similar tools for essential site functions (such as cart and login), preferences, and analytics (including tools such as Google Analytics where configured).

You can control cookies through your browser settings. Disabling some cookies may affect checkout or account features.

5. Sharing of information

We share information with service providers who help us operate the site and fulfill orders, including hosting/platform providers, payment processors (such as PayPal and Stripe when enabled), shipping carriers, and email or analytics providers.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer. We do not sell your personal information.

6. International transfers and retention

Because we serve international customers, your information may be processed in China and other countries where our service providers operate.

We retain order and account records as needed for operations, warranty/support, accounting, and legal obligations, then delete or anonymize them when no longer required.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, or to object to certain processing.

To make a privacy request, email service@linpowave.com with "Privacy Request" in the subject line. We may need to verify your identity before responding.

8. Security and children's privacy

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.

Our website and products are directed to businesses and professionals. We do not knowingly collect personal information from children under 16.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of linpowave.com after updates means you acknowledge the revised policy.